Updated on: 23/06/2020
The Data Controller is responsible for determining the processing purposes of your personal data, and the content and related services or features which are made available to you from using this Service.
U Pilates Ltd is a trading name of U Pilates Ltd is based within the United Kingdom and is registered with the Information Commissioner's Office (ICO) as a Data Controller under the UK Data Protection Act of 1998 (registration number ZA766074).
The purpose of this Service is Pilates for your Pelvic Floor and so much more.
We may collect personal data about you from the following sources:
We do not collect personal data about you from:
We will only ever collect the information We need to enable us to undertake the specific information processing activities noted later in this section.
We collect and process two distinct kinds of information:
Should you decide to register we ask for the following information:
Once registration is complete, and you have verified your email you may, if you choose, post, and comment in the App. Please bear in mind that any posts and comments you make are in the public domain and may be viewed by non-registered users in the App and on public web pages.
You may also send friend requests to other users and, should they accept, you will have the ability to send one-to-one and group messages to them. These messages are completely private between you and any other recipients and are not monitored.
As you use the App/Website We will keep track of what sections you have visited, so that We can highlight sections or content to you that you may have missed. We also use this data in an aggregated form to understand how popular the App/Website and its different sections are so that We can improve the service. This data is never shared with anyone and is only used for Our internal purposes.
We record the last IP address you accessed the service from so that We can protect the service from malicious access. As part of this We may look up the approximate location of the IP address such as country and city.
Your decision to disclose your personal information to Us is entirely voluntary. If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, you may not be able to access or use the App/Website.
We will only retain your personal information for as long as you are a registered user of the Channel. We comply with all legislative and regulatory information retention requirements and will securely and permanently delete your personal information when there is (a) no justification for its further retention, or (b) you have asked Us to delete it.
We will not use your personal information for any other purposes. We will not share your personal information with any other organisation, other than the declared Data Processors recorded in Section 11.
The legal basis we have for processing your data is based around the consent you have voluntarily provided us.
GDPR Article 9 specifies a set of special categories which are considered to be "sensitive personal data" (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership) and which require special consideration by Data Controllers.
This Service does not knowingly collect or process any sensitive personal information unless you have chosen to voluntarily disclose and share such information during your use of the Service (e.g. post in the App).
This Service, and any services available from it, are not directed to users under the age of 18 (save where any users between 13 - 18 years old have obtained prior parental or guardian consent).
If you learn that a user under the age of 18 has provided Us with their personal information without having parental or guardian consent, please contact Us (see Section 16) immediately so we can take appropriate action.
As prescribed within the EU General Data Protection Regulation, you have several rights connected to the provision of your personal information to Us from using the Service.
We usually act on validated requests and provide the requested information or activity free of charge, but by law we are allowed to charge a reasonable fee to cover Our administrative costs of providing the information for:
Alternatively, there are reasons why We may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We'll respond as soon as We can. Generally, this will be within one month from when We receive your validated request but, if the request is going to take longer to deal with, We will let you know.
To contact Us please see Section 16 below. If We do not address your request or fail to provide you with a valid reason why We are unable to do so, you have the right to contact the Information Commissioner's Office to make a complaint. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.
You have the right to be promptly informed by Us of any personal data loss, theft or compromise arising directly or indirectly from the Service, and any supporting systems or declared Data Processors (see Section 11) involved with delivering, supporting, maintaining, monitoring or improving the Service. Similarly, We are required to notify the Information Commissioner's Office promptly, as the supervisory authority for the United Kingdom.
As a user of the Service, you have a responsibility to safeguard and manage your Service login credentials securely. This requires you to ensure that they are changed frequently, of sufficient strength and complexity, different from any other passwords you may use, and not recorded in a format which could be accessed or guessed by others. If you suspect that your credentials have been compromised, you should notify Us immediately (see Section 16 below). We will not be liable for any personal information loss, theft or compromise where this can be attributed to your failure to secure your Service login credentials.
To make an informed decision on whether to provide your personal data to Us when using this Service, we need to make you aware of the organisations that act as Data Sub-Processors for Us, helping in the provision of the Service and its functionality.These partners are as follows:
As We have described above, to be able to provide you with the Services We may transfer your personal data to partners in countries outside the EEA (such as the United States). These countries' privacy laws may be different from those in your home country.
Should We transfer data to a country which has not been deemed to provide adequate data protection standards We always have security measures and approved model clauses in place to protect your personal data.
By voluntarily submitting your personal data to us you consent to these international transfer. If you later wish to withdraw your consent, please contact the Data Controller using the details in Section 16.
Cookies are small text files sent by websites to your web browser and sent back to them each time you access or use the site, and may be necessary for the site to function. They are unique to you or your web browser and may contain personally identifiable information as well as technical information (e.g. your device manufacturer and model, screen resolution, internet service provider, browser, and geo-location data). Session-based cookies last only while your browser is open and are automatically deleted when you close the browser. Persistent cookies last until you or your browser delete them, or until they expire.
The Service includes relevant hyperlinks (posted by us or App users) to external websites which are not directly controlled by Us. Whilst all reasonable care has been exercised in selecting and providing such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and We cannot be responsible for any damages or consequences caused by your use of them.
U Pilates Ltd
Lang House, Hardwick Close
Tel: 07947 883999